After Sales Service

 

System design and product recommendation are important elements in achieving our objective to provide you with the very best, long-term solution. We maintain a product range that includes high-quality, well-proven and tested systems, developed by leading manufacturers.

Beyond design and installation, we offer a complete after-sales service. This regular programme of checks ensures that systems continue to perform optimally, reduces the risk of system failure and extends the operational working life, thereby providing an even better return on the original investment.

Customers requiring emergency assistance have access to our 24-hour service desk. This is staffed by qualified service engineers who will take details of the issue and provide a rapid response.

A range of maintenance and emergency service options are available and are tailored to meet the specific requirements of a site as well as the working environment. We also offer this service for comparable systems not installed by us, in circumstances where customers are not experiencing the quality or level of service required.

Our engineering installation and maintenance work complies with all current British and European Standards and codes of practice. We are also regulated by the National Security Inspectorate (NSI) who have awarded The Bloomfield Group with highest Gold Standard accreditation, to complement our ISO 9001:2008 quality assurance and other specific accreditations.

Whilst many suppliers allow lengthy system outages, our team rectifies more than 90% of faults during the first visit. This means that customers are not without their systems or parts of systems for any significant length of time. 


Call us on 0844 984 9645 to book your free no-obligation security consultation and survey, or simply complete the form below.




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Contact Us
Call: 0844 984 9645
Email: sales@thebloomfieldgroup.co.uk